Customer Service

We appreciate your time and will strive to quickly and accurately provide answers to your questions.

Please browse our FAQ page for commonly asked questions and more helpful info.


For information regarding online orders or our Online Shop:

Our Online Shop Customer Service advisors are available: Monday to Friday 9:00am-5:00pm (AEST)

A member of our Customer Service Team will get back you within 24-hours of your submitted request. Please note: response time may be longer over weekends and public holidays.
*‘Free call’ only applies to landlines


For all general consumer enquiries that are not related to our online shop

Please contact Monday - Friday 8:30am - 5:00pm (AEST)